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I. HANDHELD SETUP
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This one-time setup takes about 20 minutes.
Before you begin, ensure you have network coverage.

Step 1: Using your handheld’s browser, visit https://get.good.com

Step 2: Download the OTA Setup program.

Step 3: Locate and launch OTA Setup on your handheld (see details below for your specific handheld).

Step 4: Log in with the following information:

Email Address: username@domainname.com
PIN: XXXXX-XXXXX-XXXXX (for handhelds with full keyboards)
-or-
PIN: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX (for handhelds with numeric keyboards).

Your PIN will expire: Never

Step 5: Follow the prompts and you are Good to Go – no pun intended!

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II. DETAILS FOR LOCATING OTA SETUP ON YOUR SPECIFIC HANDHELD
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TREO 600/650
1. After OTA Setup has been downloaded, press the Home key to show all Palm Applications.
2. Select the OTA Setup application.
3. Return to Step 4 above to log in with your email address and PIN.

WINDOWS MOBILE POCKET PC
1. After OTA Setup has been downloaded, return to the Today screen.
2. Select the Start menu and select Programs.
3. Select the OTA Setup program.
4. Return to Step 4 above to log in with your email address and PIN.

WINDOWS MOBILE SMARTPHONE
1. After OTA Setup download completes, select OK.
2. OTA Setup will start automatically.
3. Return to Step 4 above to log in with your email address and PIN.

NOKIA
1. After OTA Setup has been downloaded, press the Applications key (to the left of the joystick).
2. Open the Apps folder and select the OTA Setup application.
3. Return to Step 4 above to log in with your email address and PIN.

For Helpdesk reference, user display name: Your Name