Go to the Tap Start -> Programs -> ActiveSync -> Menu -> Options (or Settings)

Select Microsoft Exchange and then press Delete. This will remove the ActiveSync relationship and data (Backup data if needed).

If the setting is grayed out, uncheck calendar, contact, email features and then try deleting again.

Connect your phone to your PC.

Click Start->Programs->Microsoft ActiveSync.

If requested, select your Outlook profile and log in with your username and password.

In ActiveSync, click Options.

Click the Schedule tab (at the top of the window).

Under Desktop Schedule, next to ‘When connected to my PC’, select how often you want to synchronize your handheld to your PC when it’s connected to your PC.

Under Server Schedule, next to ‘When connected to my PC’, select how often you want to synchronize your handheld to your PC when it’s connected to the server.
(From every 5 Mins, 10 Mins, 30 Mins, 60 Mins, 2 Hours, 4 Hours or Manually)

Under Desktop Schedule, next to ‘When connected to my PC’, select how often you want to synchronize your handheld to your PC when it’s connected to your PC.

Under Server Schedule, next to ‘When connected to my PC’, select how often you want to synchronize your handheld to your PC when it’s connected to the server.
(From every 5 Mins, 10 Mins, 30 Mins, 60 Mins, 2 Hours, 4 Hours or Manually)

Under Wireless Schedule, next to ‘During Peak Times, sync’, select how often you want to synchronize your handheld to your PC when it’s connected to the server.
(From every 5 Mins, 10 Mins, 30 Mins, 60 Mins, 2 Hours, 4 Hours, When New Items Arrive or Manually)

Click OK.

If requested, select your Outlook profile and log in with your username and password.

Click Sync to update your new synchronization settings.

NOTE:  If not already, the ActiveSync feature will need to be enabled for your Microsoft Exchange mailbox. Contact your Microsoft Exchange provider or administrator for assitance with this step. Many PDA phones support this configuration including but not limited to iPhone, iPad, iPod Touch, Android based phones like the DROID.

Procedure:
To synchronize your Pocket PC to your you@yourdomain.com account, please follow these instructions. Keep in mind that the Pocket PC and Treo menus can vary. The instruction provided are basic setting information that will allow you to configure ActiveSync to wirelessly sync over the mobile network your Outlook inbox and subfolders, calendar, contacts & tasks. 

• On your Pocket PC or Treo, go to Start, (Programs on some phones)
• If you have already configured active sync previously, click Menu and then ‘Configure Server’

Choose ActiveSync

NOTE: Some phones may require you to click ‘set up your devices to sync with it’ the first time you open activesync

Server address: mail.yourexchangeservername.com (Check This server requires an encrypted (SSL) connection) Click Next

Username: Normally, the username will be your exchange server OMA address. This address has a 20 characters limit and the @ sign will be replaced by the # sign

For Example: username@yourdomainname.com will be username#youdomainna

Password:  will be the same as your Exchange mailbox password

Domain: windows domain                         

Save password (required for automatic sync) Click Next

Edit Server Setting (Choose the data you want to synchronize) Contact, Calendar, Email and Task

Click Finish

Click Sync if the synchronizing does not start automatically

You can adjust your settings to fit your needs for things like how much of an email message to download, how far back to sync your calendar’s past items and the syncing schedule.

By default ActiveSync will only download email in your Inbox that was received within the past three days and calendar entries from within the past 3 months. To modify these settings, follow the procedure below. To sync more email folders than just the Inbox, see related links below.

Procedure:

Connect your phone to your PC.

Click Start->Programs->Microsoft ActiveSync.

If requested, select your Outlook profile and log in with your username and password.

In ActiveSync, click Options.

Under Server, click Configure.

To extend the time period for Calendar entries to be downloaded to your phone…

Click Calendar then click Settings

Choose the time period to synchronize. (From: All, 2 Weeks, 1 Month, 3 Months or 6 Months)

Click OK.

To extend the time period for email messages to be downloaded to your phone…

Click Inbox then click Settings

Choose the amount of messages to synchronize. (From: All, 1 Day, 3 Days, 1 Week, 2 Weeks, or 1 Month)

Select the option for how much of each message should be downloaded (From: .5k, 1k, 5k, All, Header-Only)

Click OK

Click OK again, Click OK one more time.

Click Sync to resync your Pocket PC and your new settings will take effect.

Contacts, Calendar and Email synchronization status is always stored on the handheld. If the handheld is reporting an error synchronizing with the server try the following:

Procedure:

HOW TO CHECK YOUR SYNCHRONIZATION STATUS ON YOUR PHONE

On your phone, click Start->Programs

Click ActiveSync

Under ‘Synchronize with Server’, if an error is listed then follow the instructions below. If it just lists a Last Sync date and time then it is working fine

RECONFIGURE YOUR SERVER SETTINGS MANUALLY.

1. With your PocketPC connected to your computer, open ActiveSync on your computer.
2. Click Options.
3. Under Server, click Configure
4. Under Server Connection, click Connection.
5. Make sure your settings match what’s below:
   1. Server Name: mail.yourdomainname.com
   2. User Name:  Normally, the username will be your exchange server OMA address. This address has a 20 characters limit and the @ sign will be replaced by the # sign.

For Example: username@yourdomainname.com will be username#youdomainna

1. �
   • Password:
   • Domain: domain
   • Make sure both ‘This server uses an SSL connection and Save Password our checked.
   • Click OK.
2. Click OK.
3. Click OK again.

Click Sync to re-sync your Pocket PC to your Desktop and the server. You should now be able to connect to Exchange account on your PocketPC

What is so great about wireless syncing of my data on my Windows Mobile phone? Let me first start by outlining what data your phone will sync with your outlook. The Windows Mobile platform will sync your inbox and sub folders, sent items, contacts, calendar and tasks between your phone and your Outlook.

The days of cable syncing are over. We can all afford this ingenuous technology to save us time and increase our collaboration with co-workers. Back in the day I use to have to remember to plug in my phone to sync this data before leaving my house or office. When someone in my office wanted to add an appointment to my calendar I would not see it till I got back and synced my phone.

Now with wireless sync as I am working in Outlook the changes I am making to my inbox, calendar, contacts and tasks are being synced to my Windows Mobile phone in real-time. If I want to leave the office I simply grab the phone and go with no need to cable sync my device to have that important phone number of the client I justed entered into Outlook that I want to call when I get into my car – it’s already on the phone.

Any changes I make to my data on the phone while I am on the road will also be synced wirelessly back to my outlook as well. So if I meet a client at their office then add an appointment to meet them next week within seconds that new appointment is wirelessly added to my Outlook back at the office. If my assistant or a co-worker looks at my calendar from their outlook they will see that I am booked at that time instead of me having to call them to tell them I added an appointment which is the case for the dinosaur cable sync method.

There are two requirements to have this snazzy service on your phone. First you need to have a Microsoft Exchange mailbox and secondly you need to have a data plan on your PDA phone which is like an Internet access plan for the phone and is sold separate from your voice plan. Many hosted exchange providers (like us) include the Windows Mobile syncing with their mailboxes and most mailboxes start around $9.95/month per person.