I Can Only Receive Email Sent From Internal Exchange Users
If you’re new to the Hosted Exchange Business Email (@domain.com), it is possible that your e-mail hasn’t been completely configured to connect to the exchange service. In order to have e-mail for your domain forwarded to a hosted exchange server, you must follow one of the two procedures below.If all e-mail at yourdomain.com will be hosted by one Exchange Provider then you must make sure that the MX (Mail exchanger) records for your domain point to the Exchange servers. MX records are DNS entries that tell the Internet to which server e-mail addressed to users on your domain should be sent. You can either set these MX records up on your existing DNS server or you can move your DNS hosting to your Exchange provider and set up the MX records on their servers.
If the primary mail server for your domain will not be your Exchange provider but you want some of your domain’s e-mail addresses on the Exchange servers then a workaround must be employed to forward your e-mail from your primary mail server to the Exchange mail server for the e-mail accounts that are hosted for your domain. This is because all e-mail for a domain gets delivered to the primary mail server. In order to have part of that e-mail sent to a different server, it must be forwarded from the primary server to the second server. You will have to use a specially-crafted forwarding address to send e-mail from your server to your hosted exchange provider server. Contact your Hosted Exchange Provider for the correct forwarding address to use. |
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