Setting Up Your BlackBerry to Sync Your POP or IMAP Email with the BlackBerry Internet Service
How to setup your Blackberry to sync to your mail providers POP or IMAP email account through your cellular providers Blackberry Internet Server (BIS).
NOTE: If you do not know the BIS website address for your carrier, you will need to contact your cell provider for that address and information on logging into your account on it.
Complete the following steps:
Log in to the Blackberry Internet Service account using your user name and password.
Click here to begin the integration process.
Type the email address and the password in the Email address and Password fields. Type the password again in the Confirm password field, and click Next.
If there is an issue with integrating the email account, you may be asked to provide further information. Type the email address and password again if the information was typed incorrectly, or manually provide the settings to integrate the email account by clicking I will provide the settings to add this email account, and then clicking Next.
If you chose I will provide the settings to add this email account, you must identify the integration as either a work or a personal email account by clicking the appropriate option, and clicking Next.
If you have specified the integration as a work email account, select whether to automatically detect the settings from Microsoft® Outlook® or provide the settings manually.
Complete one of the following actions, depending on your selection:
- If you have selected to automatically detect the settings, complete the following screen:
- If you have selected to manually provide the settings, complete the following screen:
If the email account was successfully added as POP or IMAP integration, a confirmation window is displayed with the following message:
Congratulations, <user name>@<domainname>.com has been created.
Click OK to return to the main Blackberry Internet Service screen.
2 Responses to “Setting Up Your BlackBerry to Sync Your POP or IMAP Email with the BlackBerry Internet Service”
I’ve tried to follow the step by step instuction and yet still failed to add in my office mail. I did click at detect the setting but nothing appear to detect the setting. Hope you can help me with this.
If you have service with Link2Exchange please call our support and we can give you the settings for your email account with us. If your office email is with another email provider you will need to contact them for the BIS settings for your email account. Once you get these settings if you are having further issues you will most likely want to contact your cellular carrier for further assistance.
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